Postage is royal mail special delivery.

you will also receive an email of proof of postage.
This is the ONLY postage service across all delivery company’s and couriers that will cover for lost or damaged jewellery items.
I am willing to offer free postage upon request for first class postage, but this will NOT be covered for lost or damaged items in transit.
Free postage option is not recommended for items over £20
By asking for this postage option, you are accepting this condition.
This is not available for over seas deliveries.

East Coast Gemstones

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handcrafted genuine gemstone jewellery. bespoke items, and customised pieces. for all occasions, and budgets.

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Shipping Policy

booteeki shipping postage is royal mail special delivery. this is the only postage service that will cover for any lost or damaged jewellery items in the post. A receipt of postage is always retained in case of a claim.

Refund Policy

booteeki refund any item may be returned at your own cost in original packaging and condition within 14 days for a full refund. items after this date, that have sustained ware and tear damage consistent with inferior workmanship or materials, within 12 month's can be returned at my own cost for repair, exchange, or a full refund.

Cancellation / Return / Exchange Policy

booteeki exchange items will be posted within 2 working days of ordering. If cancellation occurs before posting, a full refund will be given. If items are posted before the order is canceled, a refund will be offerd on return of the item, minus the postage costs.

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